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IT Service Support / Post-Split Services
The IT services provided to users and companies must be supported under the premises of efficiency, quality, and adaptation to the real needs of the end user. Adapting the IT to the needs of the users is a priority for us.
What Services Do We Offer?
- We offer expert multidisciplinary teams who can define and manage support models.These teams currently support a multitude of technologies and solutions including, but not limited to:
- Workspace: Provision and administration of computer equipment, mail, telephone, IP telephone, and file management
- ERP Support: SAP, Contaplus, Magnitude Consolidation, and Baan
- Document Management: Sharepoint, Opentext, Smarteam, Lotus Notes, and Confluence
- HR: People Center, HR management, payroll, user training management, and vacation portal
- Mobility and paperless office: Bizagi, iOS, and Android development
- Security: Antivirus Symantec and kaspersky
- Inventory Management: Marimba, Snow, and Altiris
What experience do we have?
- We have the experience of a team that comprehensively manages the IT of 200 companies and 15,000 employees in 35 countries.
- We receive more than 1,200 daily service requests in more than 70 different services, as well as more than 50 different technologies.
- We provide 24/7 coverage in three different languages.